When quality matters
FREQUENTLY ASKED QUESTIONS
Useful Knowledge
CAN YOU DUPLICATE A PRODUCT?
The formulation chemists at SmartPharma are very skilled at reverse engineering products; with just a sample and an ingredient deck, we can match any product or even improve upon it if you so choose.
WHAT’S THE MINIMUM QUANTITY OF A PRODUCT?
SmartPharma will fill as few as 1000 units of a product. In circumstances where higher quantities of packaging are required, SmartPharma will still fill as few as 1000 units and the extra packaging can be stored for future fills.
DO YOU OFFER VOLUME DISCOUNTS?
Yes. We offer price per unit discounts at quantities of 2,000, 3000, 5000, 7500, 10,000, 25,000, 50,000, 100,000 and 250,000 units.
HOW LONG SHOULD MY FINISHED PRODUCT LAST?
Products sold by SmartPharma are guaranteed for one year from the time of manufacture. However, many products will last well beyond that timeframe, even 2 to 3 years or more.
ARE THE FORMULAS THAT YOU PRODUCE FOR ME PROTECTED?
All formulas produced by SmartPharma are custom and exclusive for each customer. We do not duplicate exact formulas for other clients unless you choose products from our open line when smaller quantities are needed.